Contact yokoko
How can we help?
Send us a note and we’ll get back to you at the email address below.
Prefer email? Write to [email protected]. Please don’t send passwords or full payment details.
What we can help with
App support
Login, profile, offer, reservation, check-in, proof, or workspace help.
Safety & reports
Report suspicious activity, harmful content, or a collaboration concern.
Privacy
Access, correction, export, consent, or deletion questions.
Business help
Listings, team access, creator coordination, or content review.
Privacy choices
You can change location, camera, and photo access in iOS Settings. For access, correction, export, or deletion of personal information, email support with the subject line Privacy request. We may need to verify that the request belongs to the account holder before acting.
Delete your account
yokoko is currently in pre-release. Delete your account in the app’s account settings. For help with a deletion request, email [email protected] from the address used for your account with the subject line Delete my yokoko account.
A deletion request covers the account and associated personal information, except records that must be kept for legal, safety, fraud-prevention, or active-dispute reasons. We will explain if verification or additional time is required.
App Store launch note: The iOS app provides an account-deletion control inside account settings. This support route remains available for privacy help.
Legal information
Read the Privacy Policy and Terms of Service.